{ "action": "Product-GetPDPSupportArticles", "queryString": "pid=INC002qcBK", "locale": "zh_CN", "productModel": { "code": "INC002qcBK", "name": "USB-C 双显示器扩展坞", "supportArticles": [ { "articleNum": "335505", "categories": "|About_your_product|", "keywords": "335505, Belkin Dock Utility, user guide, dock utility, belkin dock utility user guide, AVC004, AVC005, AVC008, F2CU040, F4U092, F4U097, F4U109, F4U110, INC001, INC002, INC003, INC004, INC006, INC007, INC008, INC009, INC011, INC012, INC015, INC018", "lang": "zh_CN", "products": "|AVC004btBK|AVC004BK-BL|AVC008btSGY|AVC005btBK|AVC005BK-BL|F2CU040btBLK|F2CU040btBLK-MG|F2CU040bBLK|F2CU040ywWHTAPL|F2CU040dsWHTAPL|F4U092btBLK|F4U092btSGY|F4U092btSGY-MG|F4U092btSGY-RM2|F4U097tt|F4U097au|F4U097vf|F4U097sa|F4U097ja|F4U097kr|F4U097zh|F4U097tt-RM|F4U109tt|F4U109tt-RM2|F4U109tt-TAA|F4U109zh|F4U109vf|F4U109au|F4U109kr|F4U109sa|F4U109ja|INC001btBK|INC001btBK-WM|INC001BK-BL|INC006vfSGY|INC007vfBK|INC004btSGY|INC002ttBK|INC009btSGY|INC007ttBK|INC006ttSGY|INC003ttBK|INC008ttBK|INC002vfBK-RL|INC003vfBK|INC006auSGY|INC002ttBK-TAA|INC007qcBK|INC008btBK|INC002jaBK|INC006qcSGY|INC002vfBK|INC003auBK|INC002qcBK|INC004btSGY-RM|INC003ttBK-RM|INC015btSGY|INC018ttBK|INC015btSGY-CZ|INC011btWH|INC012btBK|INC011ttWH|INC012dsWH|INC018qcBK|INC018vfBK|F4U110tt|F4U110bt-TAA|F4U110ja|F4U110sa|F4U110kr|F4U110vf|F4U110au|F4U110zh|F4U110bt|F4U110vf-RL|", "rank": 1, "title": "Belkin Dock Utility User Guide", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "Boost your network security with free dock utility software! The Belkin Dock Utility takes your team to the next level by enhancing the already powerful features of your existing Belkin docks, hubs, and adapters that have an ethernet port. This includes those with Thunderbolt™, GaN, USB-C®, DisplayLink®, and SiliconMotion technology.

The downloadable software is compatible with Windows® and macOS®, and implementing it for your business gives you Media Access Control (MAC) address mirroring, network interface management, and fully automatic operation to deliver a seamless user experience. 

To learn more about this software, visit the links below:

Features

Meet the Belkin Dock Utility
Belkin Dock Utility FAQs
Belkin Dock Utility device compatibility

Using the software

Overview of the Belkin Dock Utility user interface
Belkin Dock Utility features and functionality
Uninstalling the Belkin Dock Utility
How MAPT works

Troubleshooting

Fixing issues with the Belkin Dock Utility

Downloads

Belkin Dock Utility Downloads", "version": "=E1031524188" }, { "articleNum": "208590", "categories": null, "keywords": "208590， 322115， Belkin扩展坞实用程序， Belkin扩展坞管理器， 扩展坞实用程序， 扩展坞管理器， 下载， 软件， 软件下载， 操作系统， mac， macos， mac os， mac os， windows， windows 操作系统", "lang": "zh_CN", "products": "|INC006vfSGY|INC006ttSGY|INC006auSGY|INC006qcSGY|AVC005btBK|AVC005BK-BL|F4U109tt|F4U109tt-RM2|F4U109tt-TAA|F4U109zh|F4U109vf|F4U109au|F4U109kr|F4U109sa|F4U109ja|AVC004btBK|AVC004BK-BL|INC011btWH|INC011ttWH|INC012btBK|INC012dsWH|INC018ttBK|INC018qcBK|INC018vfBK|AVC008btSGY|F2CU040btBLK|F2CU040btBLK-MG|F2CU040bBLK|F2CU040ywWHTAPL|F2CU040dsWHTAPL|F4U092btBLK|F4U092btSGY|F4U092btSGY-MG|F4U092btSGY-RM2|F4U097tt|F4U097au|F4U097vf|F4U097sa|F4U097ja|F4U097kr|F4U097zh|F4U097tt-RM|INC001btBK|INC001btBK-WM|INC001BK-BL|INC002ttBK|INC002vfBK-RL|INC002ttBK-TAA|INC002jaBK|INC002vfBK|INC002qcBK|INC003ttBK|INC003vfBK|INC003auBK|INC003ttBK-RM|INC004btSGY|INC004btSGY-RM|INC007vfBK|INC007ttBK|INC007qcBK|INC008ttBK|INC008btBK|INC009btSGY|INC015btSGY|INC015btSGY-CZ|F4U110tt|F4U110bt-TAA|F4U110ja|F4U110sa|F4U110kr|F4U110vf|F4U110au|F4U110zh|F4U110bt|F4U110vf-RL|AVC008fqSGY-V2|AVC008hqSGY-V2|", "rank": 1, "title": "Belkin Dock Utility 下载", "type": "Download", "latestLink": null, "hyperlink": null, "body": "

You can download the software for the Belkin Dock Utility on this page.

Select your operating system:

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macOS®
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Software

\nVer. 1.1.0.250307 (compatible with AVC008, INC007, INC011, and INC012 only)
Download 305 KB
 
\nIMPORTANT: Once you've downloaded the software, run the file, and follow the on-screen instructions. After installing it, make sure to reboot your computer so that the changes can take place.
\n
 
\n
Windows®
\n
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Software

\nVer. 2.6.5 RC6
Download 700 KB
Release Notes\n
 
\nIMPORTANT: Once you've downloaded the .msi software, open the Release Notes and scroll down near the bottom to find the installation instructions.
\n
\n

", "version": "=E1031524188" }, { "articleNum": "317395", "categories": "|About_your_product|", "keywords": "317395，DisplayLink, USB-C扩展坞，电脑扩展坞，外接显示器，外接屏，驱动，贝尔金USB-C双显示器扩展基座，INC002，贝尔金 USB-C® 高速扩展基座 3.1 专业版 (USB Type-C™)， F4U093", "lang": "zh_CN", "products": "|INC007ttBK|INC007vfBK|INC007qcBK|INC002ttBK|INC002vfBK-RL|INC002vfBK|INC002ttBK-TAA|INC002qcBK|F4U093vf|F4U093tt|B2B152tt|F4U093ja|F4U093kr|F4U093sa|F4U093au|", "rank": 1, "title": "使用DisplayLink技术的贝尔金扩展坞", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "非常感谢贝尔金的USB(C)系列电脑扩展坞。这一款新的产品，使用的是DisplayLink的技术。DisplayLink的技术，支持您的电脑通过贝尔金的扩展坞，同时使用外接的多个显示器。

在使用这个扩展坞之前，您必须确保已经在电脑上面安装了最新版本的DisplayLink提供的驱动程序。如果没有安装驱动程序，将会影响您正常地使用扩展坞。

根据您电脑所安装的操作系统，点击以下链接，可安装对应的驱动程序：
 \n\n什么样的贝尔金产品，需要安装DisplayLink提供的驱动程序？

以下贝尔金的产品，在使用前都需要在电脑端安装DisplayLink提供的驱动程序，否则扩展坞的功能就无法完全实现。
 \n\n\nDisplayLink是什么？

DisplayLink是一种图形技术，它可以让电脑通过连接扩展坞，扩展出很多的外部设备，比如外接显示器、外接USB端口、外接音频或网络设备等等。贝尔金与DisplayLink公司没有业务来往。DisplayLink所提供的驱动本身，完全是由DisplayLink公司自己研发和控制的。

如果需要了解更多关于DisplayLink的信息，请访问它的网站，https://www.displaylink.com/company.", "version": "=E1031524188" }, { "articleNum": "323439", "categories": "|About_your_product|", "keywords": "317939, M1, MacBook, Mac, Mini, Thunderbolt 3, Dual, Two, Display, Monitors, External, F4U097, F4U109, F4U110, F4U098, F4U095, INC002, Advanced RISC Machines (ARM), DisplayLink, support, compatibility, extended, external, dock, docking station, limitation, faq, information", "lang": "zh_CN", "products": "|F4U097tt|F4U097vf|F4U097ja|F4U097kr|F4U097sa|F4U097zh|F4U097au|F4U097tt-RM|F4U109tt|F4U109tt-TAA|F4U109zh|F4U109vf|F4U109au|F4U109kr|F4U109sa|F4U109ja|F7U109ja|F4U110bt-TAA|F4U110ja|F4U110sa|F4U110kr|F4U110vf|F4U110au|F4U110zh|F4U110tt|F4U110bt|F4U110vf-RL|F4U098bt|F4U098ja|F4U098au|F4U098vf|F4U098tt|F4U098sa|F4U098zh|F4U098kr|F4U098bt-RM2|F4U095tt|F4U095tt-RM2|F4U095ttAPL|F4U095vf|F4U095sa|F4U095vfAPL|F4U095au|F4U095kr|F4U095saAPL|F4U095ja|F4U095auAPL|F4U095jaAPL|F4U095zh|F4U095krAPL|F4U095jaAPL-08|F4U095saAPL-08|F4U095auAPL-08|F4U095krAPL-08|F4U095vfAPL-08|F4U095ttAPL-08|INC002qcBK|INC002ttBK|INC002vfBK|F4U109tt-RM2|INC002vfBK-RL|INC002ttBK-TAA|F4U095-RM2|E9M062tt|B2B151tt|", "rank": 1, "title": "Thunderbolt 3 dock compatibility with M1 chip Mac computers", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "In November 2020, Apple® released a new line of Mac® computers built using their newly designed ARM-based M1 chip.  The M1 is the first Apple-designed system on a chip (SoC) that has been developed for use in Mac computers and marks the company’s transition away from Intel® chips.  As with the Intel-powered Mac computers, the new M1 Mac computers are compatible with Belkin’s line of Thunderbolt™ 3 docks.

Due to the chipset included in the new M1 Mac computers, they are unable to support dual “extended” external monitors through their Thunderbolt 3 ports.  While you can still use a Thunderbolt 3 dock with the new M1 line of Mac computers to charge your laptop and gain USB, ethernet, and audio connections, you will only be able to use a single monitor while connected to these docks.  This is not a limitation of the Belkin Thunderbolt 3 docks, but of the Thunderbolt 3 ports on the new M1-based Mac.  This limitation is not present on Intel-based Mac computers.

There are options available for users of M1-based Mac computers to obtain dual extended external monitors while using a dock with their computer:
 \n
1.  The Belkin USB-C® Dual Display Docking Station, INC002, uses DisplayLink® technology to support dual extended external monitors and can be used with M1-based Mac computers.  This dock provides all the same features of the other Belkin Thunderbolt 3 docks in a USB-C-based package.
 
\n\n
2.  The M1-based Mac mini® features a built-in HDMI® port on the back of the computer.  A monitor can be connected to this port when using a Belkin Thunderbolt 3 dock to achieve dual extended external monitors.
\n
For more information on the Apple M1 chipset, please visit the Apple website at https://apple.com/mac/m1/.
 \n

Frequently Asked Questions

1.  Are the Belkin Thunderbolt 3 docks compatible with M1 MacBook® computers?  Do all three of Belkin's Thunderbolt 3 docks work with M1-powered Mac computers?

Yes, the Belkin line of Thunderbolt 3 docks including the Pro, Plus, and Core versions are compatible with the new M1-based Mac computers from Apple and support charging, extensions to different peripherals including keyboards and mice, and hard drives.

2.  Why doesn’t my Belkin Thunderbolt 3 dock work with the new M1 Mac computers to support a second display?

M1-based Mac computers cannot support dual extended displays through the Thunderbolt 3 port, therefore the Belkin Thunderbolt 3 docks are unable to support a second display.  The exception is with the new M1-based Mac mini computer, which can support up to two external monitors via an additional HDMI port.

3.  Are the Belkin Thunderbolt 3 docks compatible with older models of MacBook computers?

The Belkin Thunderbolt 3 docks are compatible with newer and older models of MacBook computers including the M1-based models.  The Thunderbolt 3 docks support charging, extensions to different peripherals including keyboards and mice, hard drives, and up to two extended displays.  Full functionality of the docks is also dependent on the functionality and support of the MacBook.  Except for the “extended” dual display, all aforementioned functionalities are available.

4.  Why can the new Mac mini, which has the M1 chipset, support dual display but not the MacBook Pro® or MacBook Air®?

The M1 chip-based Mac mini can support dual external displays via an additional HDMI port.  If you connect one display (or dock) to the Thunderbolt 3 port and another display to the HDMI, two external displays are possible. 

5.  I heard that DisplayLink can support dual extended display for the M1-based MacBook, is this true?

This is true.  The DisplayLink technology has the capability to bypass the limitations of the single display support of the M1 chipset to support dual display.

6.  How does DisplayLink do this?

The DisplayLink software installs and acts like a normal display on the host.  It detects monitors connected through a DisplayLink device and presents them to the operating system (for example Windows®) as if they were normally attached monitors.

For more information, you can visit https://www.displaylink.com/corporate/how.

7.  Does Belkin have any docks that support DisplayLink?

Yes, the Belkin INC002 features DisplayLink technology that enables users to connect two high-definition monitors to a Windows, Mac, or Chrome OS™ device.  This universal dock offers up to 85W of pass-through power for the ability to connect and work while charging your laptop through a single cable.  You can connect an external hard drive, mouse, keyboard, headphone, and other peripherals to the Belkin INC002 to reduce desktop clutter with a single cable connection to your USB-C laptop.

8.  Does the Belkin INC002 support dual display for the M1-based Mac computers?

Yes, the Belkin INC002 features DisplayLink technology that enables users to connect two high-definition monitors to a Windows, Mac, or Chrome OS device.  This includes the new M1-based MacBook laptops.


Related Article:

Belkin Thunderbolt™ Dock product comparison", "version": "=E1031524188" }, { "articleNum": "317651", "categories": "|About_your_product|", "keywords": "317651，产品参数，功能，保修期，兼容性，扩展基座，扩展坞，电脑，usb-c，兼容于，贝尔金USB-C® 双屏扩展基座，INC002", "lang": "zh_CN", "products": "|INC002qcBK|INC002ttBK|INC002vfBK|", "rank": 1, "title": "贝尔金USB-C双屏扩展基座，INC002，简介", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "这一款贝尔金USB_C双屏扩展基座，INC002，将会帮助您的笔记本（无论它安装了Windows、Mac还是Chrome的操作系统）连接到两个高清晰的显示器，同时还会为您的设备提供高达85W的充电功率。使用DisplayLink技术，INC002可以通过USB_C口为您的电脑扩展两台外部分辨率为1080P的显示器，即便您的电脑不支持通过USB-C口连接显示器，即便您的电脑不支持通过USB-C口充电。\n
\"User-added
\n
产品性能参数
 \n\n\n尺寸：
 \n\n\n兼容性

贝尔金这一款INC002扩展基座，是用来与支持USB_C口的电脑配合的。在充电方面，首先电脑端必须要支持通过USB_C进行充电。经测试，已证实它与安装了windows&MacOS系统的电脑是兼容的，不过需要先安装好DisplayLink的驱动。它与安装了Chrome操作系统的电脑也是兼容的。

经测试，它与如下设备兼容：
 \n\n包装内容
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常见问题

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\n 需要更多帮助？\n \n 访问完整的支持页面\n \n

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