{
  "action": "Product-GetPDPSupportArticles",
  "queryString": "pid=F4U093ja",
  "locale": "zh_CN",
  "productModel": {
    "code": "F4U093ja",
    "name": "USB-C™ 高速扩展基座 3.1 专业版 (USB Type-C™)",
    "supportArticles": [
      {
        "articleNum": "317395",
        "categories": "|About_your_product|",
        "keywords": "317395，DisplayLink, USB-C扩展坞，电脑扩展坞，外接显示器，外接屏，驱动，贝尔金USB-C双显示器扩展基座，INC002，贝尔金 USB-C® 高速扩展基座 3.1 专业版 (USB Type-C™)， F4U093",
        "lang": "zh_CN",
        "products": "|INC007ttBK|INC007vfBK|INC007qcBK|INC002ttBK|INC002vfBK-RL|INC002vfBK|INC002ttBK-TAA|INC002qcBK|F4U093vf|F4U093tt|B2B152tt|F4U093ja|F4U093kr|F4U093sa|F4U093au|",
        "rank": 1,
        "title": "使用DisplayLink技术的贝尔金扩展坞",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span><span style=\"\"><span style=\"color: black;\">非常感谢贝尔金的USB(C)系列电脑扩展坞。这一款新的产品，使用的是DisplayLink的技术。DisplayLink的技术，支持您的电脑通过贝尔金的扩展坞，同时使用外接的多个显示器</span></span></span><span><span style=\"\"><span style=\"color: black;\">。</span></span></span><br><br><span><span style=\"\"><span style=\"color: black;\">在使用这个扩展坞之前，您必须确保已经在电脑上面安装了最新版本的DisplayLink提供的驱动程序。如果没有安装驱动程序，将会影响您正常地使用扩展坞。 </span></span></span><br><br><span><span style=\"\"><span style=\"color: black;\">根据您电脑所安装的操作系统，点击以下链接，可安装对应的驱动程序：</span></span></span><br><span style=\"\"> </span></span></span>\n<ul style=\"margin-left: 40px;\"><li><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"\"><span style=\"color: black;\"><a href=\"https://www.displaylink.com/downloads/windows\" style=\"text-decoration: underline;\" target=\"_blank\"><span style=\"color: #3e951a;\">为安装Windows操作系统的电脑，下载DisplayLink的驱动程序</span></a></span></span></span></span></li><li><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"\"><span style=\"color: black;\"><a href=\"https://www.displaylink.com/downloads/windows\" style=\"text-decoration: underline;\" target=\"_blank\"><span style=\"color: #3e951a;\">为安装Mac操作系统的电脑，下载DisplayLink的驱动程序</span></a></span></span></span></span></li></ul>\n<span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span><span style=\"color: black;\"><b><span style=\"\">什么样的贝尔金产品，需要安装DisplayLink提供的驱动程序？</span></b><br><br><span style=\"\">以下贝尔金的产品，在使用前都需要在电脑端安装DisplayLink提供的驱动程序，否则扩展坞的功能就无法完全实现。</span><br> </span></span></span></span>\n\n<ul style=\"margin-left: 40px;\"><li><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"\"><span><span style=\"color: black;\">贝尔金 USB-C® 双显示器扩展基座, INC002</span></span></span></span></span></li><li><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"\"><span><span style=\"color: black;\">贝尔金 USB-C® 高速扩展基座 3.1 专业版 (USB Type-C™)</span></span></span></span></span></li></ul>\n<span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span><span style=\"color: black;\"><b><span style=\"\">DisplayLink是什么？</span></b><br><br><span style=\"\">DisplayLink是一种图形技术，它可以让电脑通过连接扩展坞，扩展出很多的外部设备，比如外接显示器、外接USB端口、外接音频或网络设备等等。贝尔金与DisplayLink公司没有业务来往。</span></span><span style=\"\"><span style=\"color: black;\">DisplayLink所提供的驱动本身，完全是由DisplayLink公司自己研发和控制的。</span></span></span><br><br>如果需要了解更多关于DisplayLink的信息，请访问它的网站，<a href=\"https://www.displaylink.com/company\" style=\"text-decoration: underline;\" target=\"_blank\"><span style=\"\"><span style=\"color: #3e951a;\">https://www.displaylink.com/company</span></span></a><span><span style=\"\"><span style=\"color: black;\">.</span></span></span></span></span>",
        "version": "=H1377120691"
      },
      {
        "articleNum": "273493",
        "categories": "|Installation|",
        "keywords": "273493, 325490, Belkin USB-C™ 3.1 Express Dock HD, F4U093, B2B152, B2B152tt, setting up, setup, how to set up, installation",
        "lang": "zh_CN",
        "products": "|F4U093vf|B2B152tt|F4U093au|F4U093ja|F4U093kr|F4U093sa|F4U093tt|F4U093-MG|F4U093btSLV-MG|",
        "rank": 1,
        "title": "Setting up the Belkin USB-C™ Express Dock 3.1 HD (USB Type-C™), F4U093",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">The <b>Belkin USB-C™ Express Dock 3.1 HD (USB Type-C™)</b> is an all-in-one docking solution for your USB-C enabled computer that connects all of your external devices and powers your computer with just one cable.  This article will guide you in setting up your new dock.<br><br><b>NOTE:</b>  Before continuing, please make sure your computer or laptop has the latest updates by visiting your device manufacturer&#39;s website.</span></span></span><br> \n<div style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><b>Step 1:</b><br>Attach the applicable AC power cord for your location/region into the included power supply unit.<br><br><b>Step 2:</b><br>Plug the power supply into your wall AC outlet.</span></span></span><br> </div>\n\n<div style=\"margin-left: 40px;text-align: center;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><img alt=\"User-added image\" src=\"https://s3.belkin.com/support/assets/belkin/image/273493/SF273493-001_EN_v2a.png\"></img></span></span></span></div>\n\n<div style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><b>Step 3:</b></span></span></span></div>\n\n<div style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Plug the power supply into the Belkin F4U093.  The light indicator on the front will turn orange to signify it is powered on and nothing is connected to the dock.</span></span></span><br> </div>\n\n<div style=\"margin-left: 40px;text-align: center;\"> </div>\n\n<div style=\"margin-left: 40px;text-align: center;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><img alt=\"User-added image\" src=\"https://s3.belkin.com/support/assets/belkin/image/273493/SF273493-002_EN_v2a.png\"></img></span></span></span></div>\n\n<div style=\"margin-left: 40px;\"><br><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><b>Step 4:</b><br>Before connecting your computer to the dock, attach all of your preferred devices to the ethernet, audio, USB 3.0, HDMI and rear USB-C ports.  The front USB-C port must be used to connect to your computer.<br><br><b>Step 5:</b><br>Once all of your devices are connected to the dock, plug one end of the included USB-C cable to the front USB-C port on the Belkin F4U093.</span></span></span><br> </div>\n\n<div style=\"margin-left: 40px;text-align: center;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><img alt=\"User-added image\" src=\"https://s3.belkin.com/support/assets/belkin/image/273493/SF273493-003_EN_v2a.png\"></img></span></span></span></div>\n\n<div style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><b>Step 6:</b></span></span></span></div>\n\n<div style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Plug the other end of the included USB-C cable into your computer/laptop.</span></span></span><br> </div>\n\n<div style=\"margin-left: 40px;text-align: center;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><img alt=\"User-added image\" src=\"https://s3.belkin.com/support/assets/belkin/image/273493/SF273493-004_EN_v2a.png\"></img></span></span></span></div>\n\n<div style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><b>Step 7:</b></span></span></span></div>\n\n<div style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Turn on your computer/laptop.  The light indicator on the front of the dock will turn green when it detects a connection to your computer.</span></span></span></div>\n\n<div style=\"margin-left: 40px;text-align: center;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><img alt=\"User-added image\" src=\"https://s3.belkin.com/support/assets/belkin/image/273493/SF273493-005_EN_v2a.png\"></img></span></span></span></div>\n\n<div style=\"text-align: center;\"> </div>\n\n<div><br><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><b>Related Articles:</b></span></span></span></div>\n\n<div style=\"text-align: center;\"> </div>\n\n<div><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=273491\" target=\"_blank\"><span style=\"color: #000000;\"><u>Getting to know the Belkin USB-C™ Express Dock 3.1 HD (USB Type-C™)</u></span></a></span></span></div>\n\n<div><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=273492\" target=\"_blank\"><span style=\"color: #000000;\"><u>Belkin USB-C™ Express Dock 3.1 HD (USB Type-C™) Frequently Asked Questions</u></span></a></span></span></div>",
        "version": "=H1377120691"
      },
      {
        "articleNum": "273492",
        "categories": "|About_your_product|",
        "keywords": "273492, Belkin USB-C™ Express Dock 3.1 HD (USB Type-C™), F4U093, B2B152, B2B152tt, frequently asked questions, FAQ, hardware information, setup, installation, connectivity, troubleshooting",
        "lang": "zh_CN",
        "products": "|F4U093vf|B2B152tt|F4U093au|F4U093ja|F4U093kr|F4U093sa|F4U093tt|",
        "rank": 2,
        "title": "Belkin USB-C™ Express Dock 3.1 HD (USB Type-C™) Frequently Asked Questions",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<u><b><span style=\"font-size: 16px;\"><span style=\"font-family: arial,helvetica,sans-serif;\">TABLE OF CONTENTS</span></span></b></u><br> \n<div style=\"margin-left: 40px;\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><b>PRODUCT INFORMATION</b><br><br>1.  <a href=\"#pi1\"><span style=\"color: #3E951A;\">What is the Belkin USB-C™ Express Dock 3.1 HD (USB Type-C™)?</span></a><br>2.  <a href=\"#pi2\"><span style=\"color: #3E951A;\">What is the warranty period for this product?</span></a><br>3.  <a href=\"#pi3\"><span style=\"color: #3E951A;\">What are the dimensions of this product?</span></a><br>4.  <a href=\"#pi4\"><span style=\"color: #3E951A;\">What is the total weight of the product?</span></a><br>5.  <a href=\"#pi5\"><span style=\"color: #3E951A;\">What color does this product come in?</span></a><br>6.  <a href=\"#pi6\"><span style=\"color: #3E951A;\">What is included in the box?</span></a><br><br><b>HARDWARE INFORMATION </b><br><br>1.  <a href=\"#hi1\"><span style=\"color: #3E951A;\">What ports are available on the front of the dock?</span></a><br>2.  <a href=\"#hi2\"><span style=\"color: #3E951A;\">What ports are available on the rear of the dock?</span></a><br>3.  <a href=\"#hi3\"><span style=\"color: #3E951A;\">What type of audio output does the dock support?</span></a><br>4.  <a href=\"#hi4\"><span style=\"color: #3E951A;\">What are the USB port speeds of this dock?</span></a><br>5.  <a href=\"#hi5\"><span style=\"color: #3E951A;\">What are the specifications of the power supply?</span></a><br>6.  <a href=\"#hi6\"><span style=\"color: #3E951A;\">How long is the cable that comes with the dock?</span></a><br>7.  <a href=\"#hi7\"><span style=\"color: #3E951A;\">Does this product support Ghost Charging (provides power to USB ports when not connected to the host device but plugged into the power supply unit)?</span></a><br>8.  <a href=\"#hi8\"><span style=\"color: #3E951A;\">What is the maximum power output for charging a laptop with this dock?</span></a><br>9.  <a href=\"#hi9\"><span style=\"color: #3E951A;\">What do the different colors on the light of the dock mean?</span></a><br><br><b>COMPATIBILITY</b><br><br>1.  <a href=\"#c1\"><span style=\"color: #3E951A;\">What devices are compatible with the dock?</span></a><br>2.  <a href=\"#c2\"><span style=\"color: #3E951A;\">Are there any USB-C port requirements for using the dock?</span></a><br>3.  <a href=\"#c3\"><span style=\"color: #3E951A;\">What operating systems will work with this product?</span></a><br>4.  <a href=\"#c4\"><span style=\"color: #3E951A;\">How many external monitors can the dock support?</span></a><br>5.  <a href=\"#c5\"><span style=\"color: #3E951A;\">What is the maximum supported resolution of the dock?</span></a><br>6.  <a href=\"#c6\"><span style=\"color: #3E951A;\">Does the dock support Thunderbolt™ 3?</span></a><br>7.  <a href=\"#c7\"><span style=\"color: #3E951A;\">Does the dock support USB-C Gen 2?</span></a><br>8.  <a href=\"#c8\"><span style=\"color: #3E951A;\">Do the 3.5 mm audio ports support stereo audio (two speakers)?</span></a><br>9.  <a href=\"#c9\"><span style=\"color: #3E951A;\">Do the 3.5 mm audio ports support microphones?</span></a><br>10.  <a href=\"#c10\"><span style=\"color: #3E951A;\">Does the dock allow me to use my laptop screen and an external monitor at the same time?</span></a><br>11.  <a href=\"#c11\"><span style=\"color: #3E951A;\">Can I use additional USB hubs with the dock?</span></a><br>12.  <a href=\"#c12\"><span style=\"color: #3E951A;\">Can the dock be used as a hub?</span></a><br>13.  <a href=\"#c13\"><span style=\"color: #3E951A;\">Can I use an Apple® SuperDrive with this dock?</span></a><br>14.  <a href=\"#c14\"><span style=\"color: #3E951A;\">Can I daisy chain the dock to another dock through the USB-C or USB-A ports?</span></a><br><br><br><b>SETUP AND INSTALLATION</b><br><br>1.  <a href=\"#s1\"><span style=\"color: #3E951A;\">How do you set up this product?</span></a><br>2.  <a href=\"#s2\"><span style=\"color: #3E951A;\">Is there any setup software for this product?</span></a><br>3.  <a href=\"#s3\"><span style=\"color: #3E951A;\">Do I need to download any additional drivers for my computer to use this product?</span></a><br><br><b>CONNECTIVITY</b><br><br>1.  <a href=\"#cc1\"><span style=\"color: #3E951A;\">Does the dock work when it is not connected to a power supply?</span></a><br>2.  <a href=\"#cc2\"><span style=\"color: #3E951A;\">If my laptop does not have an ethernet port, will I still be able to get online or connect to the network?</span></a><br>3.  <a href=\"#cc3\"><span style=\"color: #3E951A;\">What happens if I plug speakers/headphones into both 3.5 mm audio ports at the same time?</span></a><br>4.  <a href=\"#cc4\"><span style=\"color: #3E951A;\">Can I charge my smartphone and/or tablet and my laptop if they are all plugged in to the dock?</span></a><br>5.  <a href=\"#cc5\"><span style=\"color: #3E951A;\">Does the front USB-C port support video output?</span></a><br><br><b>TROUBLESHOOTING</b><br><br>1.  <a href=\"#t1\"><span style=\"color: #3E951A;\">What should I do if I’m not able to get any sound through the audio port?</span></a><br>2.  <a href=\"#t2\"><span style=\"color: #3E951A;\">What should I do if I’m not able to get any sound using the microphone on my headset?</span></a><br>3.  <a href=\"#t3\"><span style=\"color: #3E951A;\">Why is my laptop not charging with this dock?</span></a><br>4.  <a href=\"#t4\"><span style=\"color: #3E951A;\">Why is my laptop not connecting to my wired ethernet network when using the dock?</span></a><br>5.  <a href=\"#t5\"><span style=\"color: #3E951A;\">My MacBook® is having trouble when waking from sleep.  What do I do?</span></a></span></span></div>\n \n\n<hr></hr><br><br><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><b>PRODUCT INFORMATION</b><br><br><b><a id=\"pi1\" name=\"pi1\"><span style=\"color: #3E951A;\">1.  What is the Belkin USB-C™ Express Dock 3.1 HD (USB Type-C™)?</span></a></b><br><br>The <b>Belkin USB-C™ Express Dock 3.1 HD (USB Type-C™)</b> is the all-in-one docking solution that connects all external devices and powers your computer up to 60 W with just one cable.<br><br><b><a id=\"pi2\" name=\"pi2\"><span style=\"color: #3E951A;\">2.  What is the warranty period for this product?</span></a></b><br><br>It has a 2-year warranty.<br><br><b><a id=\"pi3\" name=\"pi3\"><span style=\"color: #3E951A;\">3.  What are the dimensions of this product?</span></a></b><br><br>Width:  8.17 inches / 20.75 cm<br>Depth:  3.47 inches / 8.81 cm<br>Height:  1.21 inches / 3.07 cm<br><br><b><a id=\"pi4\" name=\"pi4\"><span style=\"color: #3E951A;\">4.  What is the total weight of the product?</span></a></b><br><br>Dock Weight:  2.06 lbs / 934.4 g<br>Power Adapter Weight:  1.38 lbs / 629.5 g<br><br><b><a id=\"pi5\" name=\"pi5\"><span style=\"color: #3E951A;\">5.  What color does this product come in?</span></a></b><br><br>The product comes only in silver.<br><br><b><a id=\"pi6\" name=\"pi6\"><span style=\"color: #3E951A;\">6.  What is included in the box?</span></a></b></span></span><br> \n<ul><li><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\">Belkin USB-C 3.1 Express Dock HD</span></span></li><li><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\">USB 3.1 C to C cable (1 m)</span></span></li><li><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\">Power adapter</span></span></li></ul>\n<br><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><b>HARDWARE INFORMATION </b><br><br><b><a id=\"hi1\" name=\"hi1\"><span style=\"color: #3E951A;\">1.  What ports are available on the front of the dock?</span></a></b></span></span>\n\n<ul><li><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\">One USB-C 3.1 support for connecting and charging your computer</span></span></li><li><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\">One USB-A 3.0 port supporting up to 5 V / 2.1 A of power output</span></span></li><li><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\">One 3.5 mm 4-conductor audio output / input jack</span></span></li></ul>\n<b><a id=\"hi2\" name=\"hi2\"><span style=\"color: #3E951A;\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\">2.  What ports are available on the rear of the dock?</span></span></span></a></b>\n\n<ul><li><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\">One RJ45 gigabit ethernet port</span></span></li><li><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\">One 3.5 mm 3-conductor audio output jack</span></span></li><li><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\">Two USB-A 3.0 port supporting 5 V / 900 mA of power output</span></span></li><li><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\">One USB-C 3.1 port supporting 5 V / 3 A of power output</span></span></li><li><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\">One HDMI port</span></span></li><li><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\">20 V / 5 A DC power input jack for powering your dock</span></span></li></ul>\n<span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><b><a id=\"hi3\" name=\"hi3\"><span style=\"color: #3E951A;\">3.  What type of audio output does the dock support?</span></a></b><br><br>Both front and rear 3.5 mm audio ports support stereo (two speaker) output.<br><br><b><a id=\"hi4\" name=\"hi4\"><span style=\"color: #3E951A;\">4.  What are the USB port speeds of this dock?</span></a></b><br><br>All USB ports support up to 5 Gbps transfer speed.<br><br><b><a id=\"hi5\" name=\"hi5\"><span style=\"color: #3E951A;\">5.  What are the specifications of the power supply?</span></a></b><br><br>Input:  100 - 240 V ~ 1.5 A @ 50 / 60 Hz AC<br>Output:  20 V – 5 A DC<br><br><b><a id=\"hi6\" name=\"hi6\"><span style=\"color: #3E951A;\">6.  How long is the cable that comes with the dock?</span></a></b><br><br>The cable that comes with the dock is 1 m (3 ft) long.<br><br><b><a id=\"hi7\" name=\"hi7\"><span style=\"color: #3E951A;\">7.  Does this product support Ghost Charging (provides power to USB ports when not connected to the host device but plugged into the power supply unit)?</span></a></b><br><br>Only the front USB-C and USB-A ports support Ghost Charging.<br><br><a id=\"hi8\" name=\"hi8\"><b><span style=\"color: #3E951A;\">8.  What is the maximum power output for charging a laptop with this dock?</span></b></a><br><br>The front USB-C port will support up to 60 W of power output for charging your laptop.<br><br><b><a id=\"hi9\" name=\"hi9\"><span style=\"color: #3E951A;\">9.  What do the different colors on the light of the dock mean?</span></a></b><br><br>The light turns green if the host device is plugged in correctly and red if connected to power supply but the laptop is disconnected or OFF.<br><br><b>COMPATIBILITY</b><br><br><b><a id=\"c1\" name=\"c1\"><span style=\"color: #3E951A;\">1.  What devices are compatible with the dock?</span></a></b><br><br>This dock is designed to work with a USB-C 3.1 enabled computer.  For more information, click <a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=273495\" target=\"_blank\"><span style=\"color: #3E951A;\"><u>here</u></span></a>.<br><br><b><a id=\"c2\" name=\"c2\"><span style=\"color: #3E951A;\">2.  Are there any USB-C port requirements for using the dock?</span></a></b><br><br>For video functionality, your computer will need a video-enabled USB-C 3.1 port.  If your USB-C port is not video-enabled, your dock will not display video and function only as a hub.<br><br><b><a id=\"c3\" name=\"c3\"><span style=\"color: #3E951A;\">3.  What operating systems will work with this product?</span></a></b><br><br>This dock will work with macOS® Sierra or later and Windows® 7 or later.<br><br><b><a id=\"c4\" name=\"c4\"><span style=\"color: #3E951A;\">4.  How many external monitors can the dock support?</span></a></b><br><br>The dock can support one monitor via HDMI (4K at 30 Hz).<br><br><b><a id=\"c5\" name=\"c5\"><span style=\"color: #3E951A;\">5.  What is the maximum supported resolution of the dock?</span></a></b><br><br>The HDMI port on this dock can support up to 4K monitor at 30 Hz.<br><br><b><a id=\"c6\" name=\"c6\"><span style=\"color: #3E951A;\">6.  Does the dock support Thunderbolt™ 3?</span></a></b><br><br>The dock will work with a Thunderbolt 3 host device but not with Thunderbolt 3 peripherals.<br><br><b><a id=\"c7\" name=\"c7\"><span style=\"color: #3E951A;\">7.  Does the dock support USB-C Gen 2?</span></a></b><br><br>No.  The dock supports USB-C Gen 1.<br><br><b><a id=\"c8\" name=\"c8\"><span style=\"color: #3E951A;\">8.  Do the 3.5 mm audio ports support stereo audio (two speakers)?</span></a></b><br><br>Yes.  Both the front and rear audio ports support stereo audio (two speakers).<br><br><b><a id=\"c9\" name=\"c9\"><span style=\"color: #3E951A;\">9.  Do the 3.5 mm audio ports support microphones?</span></a></b><br><br>Only the front 3.5 mm audio port supports a microphone.<br><br><b><a id=\"c10\" name=\"c10\"><span style=\"color: #3E951A;\">10.  Does the dock allow me to use my laptop screen and an external monitor at the same time?</span></a></b><br><br>Yes, in your computer&#39;s operating system you can choose to mirror your laptop screen to the external monitor or use the external monitor as a secondary display.<br><br><b><a id=\"c11\" name=\"c11\"><span style=\"color: #3E951A;\">11.  Can I use additional USB hubs with the dock?</span></a></b><br><br>Yes.<br><br><b><a id=\"c12\" name=\"c12\"><span style=\"color: #3E951A;\">12.  Can the dock be used as a hub?</span></a></b><br><br>Yes, but it will need to be powered using the included power adapter.<br><br><b><a id=\"c13\" name=\"c13\"><span style=\"color: #3E951A;\">13.  Can I use an Apple® SuperDrive with this dock?</span></a></b><br><br>No.<br><br><a id=\"c14\" name=\"c14\"><span style=\"color: #3E951A;\"><b>14.  Can I daisy chain the dock to another dock through the USB-C or USB-A ports?</b></span>   </a><br><br>No.<br><br><b>SETUP AND INSTALLATION</b><br><br><b><a id=\"s1\" name=\"s1\"><span style=\"color: #3E951A;\">1.  How do you set up this product?</span></a></b><br><br>For setup information, click <u><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=273493\" target=\"_blank\"><span style=\"color: rgb(62, 149, 26);\">here</span></a></u>.<br><br><b><a id=\"s2\" name=\"s2\"><span style=\"color: #3E951A;\">2.  Is there any setup software for this product?</span></a></b><br><br>No.<br><br><b><a id=\"s3\" name=\"s3\"><span style=\"color: #3E951A;\">3.  Do I need to download any additional drivers for my computer to use this product?</span></a></b><br><br>No.  The drivers should be built in to your computer operating system.<br><br><b>CONNECTIVITY</b><br><br><b><a id=\"cc1\" name=\"cc1\"><span style=\"color: #3E951A;\">1.  Does the dock work when it is not connected to a power supply?</span></a></b><br><br>No.  The dock requires power to function.<br><br><b><a id=\"cc2\" name=\"cc2\"><span style=\"color: #3E951A;\">2.  If my laptop does not have an ethernet port, will I still be able to get online or connect to the network?</span></a></b><br><br>Yes.  The dock has its own ethernet adapter and an RJ45 gigabit ethernet connection to connect to your wired network.  As long as you are connected to the dock using the front USB-C connection, you can connect to your network.<br><br><b><a id=\"cc3\" name=\"cc3\"><span style=\"color: #3E951A;\">3.  What happens if I plug speakers/headphones into both 3.5 mm audio ports at the same time?</span></a></b><br><br>The dock outputs the same audio over both the front and rear audio ports at the same time.  The sound will be duplicated on both sets of speakers/headphones.<br><br><b><a id=\"cc4\" name=\"cc4\"><span style=\"color: #3E951A;\">4.  Can I charge my smartphone and/or tablet and my laptop if they are all plugged in to the dock?</span></a></b><br><br>Yes, though some tablets, like the iPad Pro®, may need to be turned OFF or plugged into the front USB-A port to charge due to ampere requirements.<br><br><b><a id=\"cc5\" name=\"cc5\"><span style=\"color: #3E951A;\">5.  Does the front USB-C port support video output?</span></a></b><br><br>No.  The front USB-C port is designed to connect to your computer.<br><br><b>TROUBLESHOOTING</b><br><br><b><a id=\"t1\" name=\"t1\"><span style=\"color: #3E951A;\">1.  What should I do if I’m not able to get any sound through the audio port?</span></a></b><br><br>Check the volume level in your operating system to ensure they are set correctly, and that the correct audio output device is chosen.<br><br><b><a id=\"t2\" name=\"t2\"><span style=\"color: #3E951A;\">2.  What should I do if I’m not able to get any sound using the microphone on my headset?</span></a></b><br><br>First make sure that your headset is plugged into the front audio input port on your dock.  The front audio port is a 4-conductor 3.5 mm connector that supports both audio input and output.  Your headset will need to support the same type of connection.  <br><br>If your headset is connected correctly, check your operating system to ensure the correct audio input device is chosen.  You can also click <a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=304845\" target=\"_blank\"><span style=\"color: #3E951A;\"><u>here</u></span></a> for further troubleshooting assistance with audio issues.<br><br><b><a id=\"t3\" name=\"t3\"><span style=\"color: #3E951A;\">3.  Why is my laptop not charging with this dock?</span></a></b><br><br>If your laptop is not charging while connected to the dock, please click <u><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=304843\" target=\"_blank\"><span style=\"color: rgb(62, 149, 26);\">here</span></a></u> and follow the troubleshooting steps.<br><br><b><a id=\"t4\" name=\"t4\"><span style=\"color: #3E951A;\">4.  Why is my laptop not connecting to my wired ethernet network when using the dock?</span></a></b><br><br>If you are experiencing difficulty connecting to the internet using wired ethernet connection with the dock, please click <u><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=304844\" target=\"_blank\"><span style=\"color: rgb(62, 149, 26);\">here</span></a></u> and follow the troubleshooting steps.<br><br><b><a id=\"t5\" name=\"t5\"><span style=\"color: #3E951A;\">5.  My Macbook® is having trouble when waking from sleep.  What do I do?</span></a></b><br><br>If you are having display or ethernet issues when waking your MacBook from sleep, please click <u><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=304846\" target=\"_blank\"><span style=\"color: rgb(62, 149, 26);\">here</span></a></u> for troubleshooting steps.</span></span><br>",
        "version": "=H1377120691"
      },
      {
        "articleNum": "304846",
        "categories": "|Advance_Configuration|",
        "keywords": "304846, Belkin USB-C™ Express Dock 3.1 HD (USB Type-C™), F4U093, USB-C, usb, dock, troubleshooting, mac, mac os, sleep mode, display error, ethernet error, macbook",
        "lang": "zh_CN",
        "products": "|F4U093vf|B2B152tt|F4U093au|F4U093ja|F4U093kr|F4U093sa|F4U093tt|",
        "rank": 5,
        "title": "Display or ethernet connectivity loss when waking your MacBook from Sleep Mode",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\">When waking your MacBook® from sleep mode, there are times when the display does not go back and/or the ethernet connection is no longer being detected when using the <b>Belkin USB-C™ Express Dock 3.1 HD (USB Type-C™)</b>,<b> F4U093</b>. The following troubleshooting tips have been found to resolve this issue:</span></span><br><br><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><b>Tip 1:</b> Update your macOS® to the latest version.</span></span><br><br><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><b>Tip 2:</b> For display loss, disable <b>Auto Select </b>on the display.</span></span><br><br><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><b>Tip 3:</b> For ethernet connectivity loss, set the <b>Service Order </b>to have the <b>USB 10/100/1000 LAN</b> on the top, follow the below directions to set the Service Order:</span></span>\n<div style=\"margin-left: 40px;\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"color: #3e951a;\"><b>Step 1: </b></span><br>Go to <b>System Preferences</b>.</span></span><br><br><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"color: #3e951a;\"><b>Step 2:</b></span><br>Click on <b>Network</b>.</span></span><br><br><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"color: #3e951a;\"><b>Step 3:</b></span><br>Click on the <b>Ethernet Connection</b>.</span></span><br><br><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"color: #3e951a;\"><b>Step 4:</b></span><br>Click the gear icon at the bottom.</span></span><br><br><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"color: #3e951a;\"><b>Step 5:</b></span><br>Click <b>Set Service Order</b>.</span></span><br><br><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"color: #3e951a;\"><b>Step 6:</b></span><br>Click on the USB 10/100/1000 LAN connection and drag it to the top of the list.</span></span><br><br><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"color: #3e951a;\"><b>Step 7:</b></span><br>Click <b>Apply </b>to save the changes.</span></span><br><br><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"color: #3e951a;\"><b>Step 8:</b></span><br>Restart the MacBook. </span></span></div>",
        "version": "=H1377120691"
      },
      {
        "articleNum": "304845",
        "categories": "|Advance_Configuration|",
        "keywords": "304845, Belkin USB-C™ Express Dock 3.1 HD (USB Type-C™), F4U093, USB-C, usb, dock, troubleshooting, mac, mac os, wired devices, microphone, input, output, headphones, speakers",
        "lang": "zh_CN",
        "products": "|F4U093vf|B2B152tt|F4U093au|F4U093ja|F4U093kr|F4U093sa|F4U093tt|",
        "rank": 5,
        "title": "Resolving audio issues on the Belkin F4U093 when using MacBook",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\">Some users may experience not being able to get sound from speakers, headphones and/or microphones connected to the </span><b>Belkin USB-C™ Express Dock 3.1 HD (USB Type-C™)</b>,<b> F4U093</b><span style=\"font-family: arial,helvetica,sans-serif;\">. The following troubleshooting tips have been found to resolve this issue.</span></span><br><br><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><b>Tip 1:</b> Confirm that the speakers / headphones are turned ON and working properly. For a microphone, make sure it is only connected to the front 3.5 mm port.<br><br><b>NOTE:</b> The dock does not differentiate between the front and rear 3.5 mm ports so if speakers and headphones are connected to them and the dock is set up properly, it will output to both.</span></span><br><br><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><b>Tip 2:</b> On your MacBook®, go to <b>System Preferences</b> and then click on <b>Sound</b>. Check if the <b>USB Audio CODEC</b> is selected for each tab (<b>Sound Effects</b>, <b>Output</b>, and <b>Input</b>) and adjust the volume of the Input and Output according to your preference.<br><br><b>NOTE:</b> If <b>Internal Speakers</b> or<b> Internal Microphone</b> is selected, the output / input will come from the MacBook instead of the dock.</span></span><br><br><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><b>Tip 3:</b> If the sound is set to USB Audio CODEC and you still are not getting any sound out of your connected audio devices, do the following:</span></span>\n<div style=\"margin-left: 40px;\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"color: #3e951a;\"><b>Step 1:</b></span><br>Disconnect the dock from the MacBook.<br><br><span style=\"color: #3e951a;\"><b>Step 2:</b></span><br>Shut down the MacBook.<br><br><span style=\"color: #3e951a;\"><b>Step 3:</b></span><br>Disconnect the peripherals from the dock.<br><br><span style=\"color: #3e951a;\"><b>Step 4:</b></span><br>Disconnect the power supply from the dock.<br><br><span style=\"color: #3e951a;\"><b>Step 5:</b></span><br>Reconnect the power supply to the dock.<br><br><span style=\"color: #3e951a;\"><b>Step 6:</b></span><br>Reconnect the peripherals to the dock.<br><br><span style=\"color: #3e951a;\"><b>Step 7:</b></span><br>Reconnect the USB-C cable from the dock to the MacBook.<br><br><span style=\"color: #3e951a;\"><b>Step 8:</b></span><br>Turn the MacBook back on.</span></span></div>",
        "version": "=H1377120691"
      }
    ]
  },
  "template": "pdpSupportArticles",
  "success": true,
  "renderedTemplate": "    <div class=\"product-container\">\n        <div class=\"quick-sol-pods\">\n            \n            \n                <div class=\"support-content\">\n                    \n                    <h3 class=\"support-content__heading\">常见问题</h3>\n                    <div class=\"row\">\n                        <div class=\"col-12\">\n                            <ul class=\"support-content__list list-unstyled\">\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/cn/support-article/?articleNum=317395\" class=\"support-content__link\">\n                                            使用DisplayLink技术的贝尔金扩展坞\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/cn/support-article/?articleNum=273493\" class=\"support-content__link\">\n                                            Setting up the Belkin USB-C&trade; Express Dock 3.1 HD (USB Type-C&trade;), F4U093\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/cn/support-article/?articleNum=273492\" class=\"support-content__link\">\n                                            Belkin USB-C&trade; Express Dock 3.1 HD (USB Type-C&trade;) Frequently Asked Questions\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/cn/support-article/?articleNum=304846\" class=\"support-content__link\">\n                                            Display or ethernet connectivity loss when waking your MacBook from Sleep Mode\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/cn/support-article/?articleNum=304845\" class=\"support-content__link\">\n                                            Resolving audio issues on the Belkin F4U093 when using MacBook\n                                        </a>\n                                    </li>\n                                \n                            </ul>\n                        </div>\n                    </div>\n                </div>\n            \n            <div class=\"support-hint\">\n                需要更多帮助？\n                <a href=\"https://www.belkin.com/cn/support-product/?sku=F4U093ja\" class=\"support-hint__link\">\n                    访问完整的支持页面\n                </a>\n            </p>\n        </div>\n    </div>"
}