{ "action": "Product-GetPDPSupportArticles", "queryString": "pid=AUF001ttWHV2", "locale": "en_CA", "productModel": { "code": "AUF001ttWHV2", "name": "Bluetooth Speaker + 10W Wireless Charger", "supportArticles": [ { "articleNum": "317296", "categories": "|About_your_product|", "keywords": "324134, 317296, Belkin SOUNDFORM™ Charge Bluetooth Speaker + Wireless Charger, AUF001, AUF001 V2, charger, speaker, about, info, information, features, compatibility, more, wireless speaker, Bluetooth, all-in-one, AUF001ttBK, AUF001ttWH, AUF001ttBKV2, AUF001ttWHV2, quick setup guide", "lang": "en_US", "products": "|AUF001-BLK|AUF001ttBK|AUF001vfBK|AUF001ttWH|AUF001myBK|AUF001vfWH|AUF001ttWHV2-WM|AUF001myWH|AUF001dqBK|AUF001auWH|AUF001ttBKWM|AUF001auBK|AUF001TTBK-TL|AUF001ttWH-WM|AUF001krBKV2|AUF001dqWHV2|AUF001myWHV2|AUF001vfBKV2|AUF001vfWHV2|AUF001zbBKV2|AUF001yzWHV2|AUF001dqBKV2|AUF001krWHV2|AUF001myBKV2|AUF001auBKV2|AUF001auWHV2|AUF001yzBKV2|AUF001zbWHV2|AUF001ttBKV2|AUF001ttWHV2|AUF001krBK|AUF001yzBK|AUF001dqWH|AUF001yzWH|AUF001krWH|AUF001zbWH|AUF001zbBK|", "rank": 1, "title": "Belkin AUF001 V2 User Guide", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "
\"sf317296-001_en_v1.png\" \"sf317296-002_en_v1.png\"
 
\nFeatures

Getting to know the Belkin SOUNDFORM™ Charge Bluetooth Speaker + Wireless Charger, AUF001 V2
Belkin SOUNDFORM™ Charge Bluetooth Speaker + Wireless Charger, AUF001 V2 Frequently Asked Questions

Troubleshooting

How to charge your phone using the Belkin AUF001 V2
How to place the additional piece for small phones on Belkin AUF001 V2
How to take phone calls using the Belkin AUF001 V2", "version": "=E1549920944" }, { "articleNum": "317020", "categories": "|About_your_product|", "keywords": "319229, 317020, Belkin SOUNDFORM™ Charge Bluetooth Speaker + Wireless Charger, AUF001, AUF001 v2, version 2, ver 2, ver.2, getting to know, features, colors, compatibility, AUF001ttBK, AUF001ttWH, AUF001ttBKV2, AUF001ttWHV2, charging stand, wireless, speaker, charger with speak, charger and speaker, Bluetooth, Qi, Qi-compatible, compatibility, about, info, information, Belkin SOUNDFORM™ Charge Bluetooth Speaker + Wireless Charger, AUF001 V2", "lang": "en_US", "products": "|AUF001zbBK|AUF001dqBK|AUF001dqWH|AUF001krBK|AUF001krBKV2|AUF001krWH|AUF001krWHV2|AUF001myBK|AUF001myWH|AUF001ttBK|AUF001ttWH|AUF001ttWHV2-WM|AUF001dqWHV2|AUF001myWHV2|AUF001vfBKV2|AUF001vfWHV2|AUF001zbBKV2|AUF001yzWHV2|AUF001dqBKV2|AUF001myBKV2|AUF001auBKV2|AUF001auWHV2|AUF001yzBKV2|AUF001zbWHV2|AUF001ttBKV2|AUF001ttWHV2|AUF001-BLK|AUF001vfBK|AUF001vfWH|AUF001auWH|AUF001ttBKWM|AUF001auBK|AUF001TTBK-TL|AUF001ttWH-WM|AUF001yzBK|AUF001yzWH|AUF001zbWH|", "rank": 1, "title": "Getting to know the Belkin SOUNDFORM™ Charge Bluetooth Speaker + Wireless Charger, AUF001 V2", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "The Belkin SOUNDFORM™ Charge Bluetooth Speaker + Wireless Charger, AUF001 V2 is a 10W Qi™-compatible wireless charger that allows you to listen to music and stream videos with the speaker’s bold, vibrant sound and high-quality audio.  With one-push, you can control the Bluetooth® speaker to turn ON and OFF, pair, connect, and disconnect, while the wireless charger always remains on.  It also allows you to dock and charge your phones in portrait or landscape mode.
 \n
\"sf317020-001_en_v2.png\"

\"sf317020-001_en_v2.png\"
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\n Product Features
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Available Colors
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Speaker Specifications
 \n\n
Product Compatibility

The Belkin AUF001 V2 is designed to charge Qi-compatible wireless devices.  It has been tested to work with the following:
 \n\n
NOTE:  The Belkin AUF001 V2 uses Bluetooth 5.0 but is backward compatible with older versions.\n\n
 
\nPackage Contents
 \n\n
", "version": "=E1549920944" }, { "articleNum": "317021", "categories": "|About_your_product|", "keywords": "319210, 317021, about, device, Belkin SOUNDFORM™ Charge Bluetooth Speaker + Wireless Charger, AUF001 V2, charger, speaker, about, info, information, features, compatibility, more, wireless speaker, Bluetooth, all-in-one, AUF001ttBK, AUF001ttWH, AUF001ttBKV2, AUF001ttWHV2, Version 2, ver 2, ver.2, v2, V2", "lang": "en_US", "products": "|AUF001zbBK|AUF001dqBK|AUF001dqWH|AUF001krBK|AUF001krBKV2|AUF001krWH|AUF001krWHV2|AUF001myBK|AUF001myWH|AUF001ttBK|AUF001ttWH|AUF001-BLK|AUF001vfBK|AUF001vfWH|AUF001ttWHV2-WM|AUF001auWH|AUF001ttBKWM|AUF001auBK|AUF001TTBK-TL|AUF001ttWH-WM|AUF001dqWHV2|AUF001myWHV2|AUF001vfBKV2|AUF001vfWHV2|AUF001zbBKV2|AUF001yzWHV2|AUF001dqBKV2|AUF001myBKV2|AUF001auBKV2|AUF001auWHV2|AUF001yzBKV2|AUF001zbWHV2|AUF001ttBKV2|AUF001ttWHV2|AUF001yzBK|AUF001yzWH|AUF001zbWH|AUF001auBKAPP|AUF001vfWHAPP|AUF001auWHAPP|AUF001dqWHAPP|AUF001myWHAPP|AUF001myBKAPP|AUF001yzBKAPP|AUF001dqBKAPP|AUF001ttWHAPP|AUF001yzWHAPP|AUF001krWHAPP|AUF001zbBKAPP|AUF001zbWHAPP|AUF001ttBKAPP|AUF001vfBKAPP|AUF001krBKAPP|", "rank": 2, "title": "Belkin SOUNDFORM™ Charge Bluetooth Speaker + Wireless Charger, AUF001 V2 Frequently Asked Questions", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "

TABLE OF CONTENTS
 

\n
PRODUCT INFORMATION

1.  What is the Belkin SOUNDFORM™ Charge Bluetooth Speaker + Wireless Charger, AUF001 V2?
2.  What is its warranty?
3.  Does it have a Connected Equipment Warranty (CEW)?
4.  What color is the Belkin AUF001 V2 available in?
5.  What are included in the package?

HARDWARE INFORMATION

1.  What is its charging output?
2.  What are the recommended storage and operating temperatures?
3.  How do I clean the Belkin AUF001 V2?
4.  Does it have a built-in cooling fan?
5.  Does it have surge protection capabilities?
6.  What Qi™ standard does it use?
7.  What Bluetooth® version does the Belkin AUF001 V2 support?
8.  What Bluetooth profiles does the Belkin AUF001 V2 support?
9.  What are the power specifications of the AC adapter?
10.  What is the frequency response of the speaker?
11.  What are the specifications of the speaker?

COMPATIBILITY

1.  What devices are compatible with the Belkin AUF001 V2?
2.  Can I charge my phone with its case on?
3.  Can this charger be used with a case that contains a magnet in it?
4.  Can it be used in a car?
5.  Can I use my phone while it is on this charger?
6.  Can you charge an Apple Watch® on this charger?
7.  What is the Bluetooth connection range of the Belkin AUF001 V2?
8.  How many Bluetooth connections can the Belkin AUF001 V2 support simultaneously?
9.  Can I charge my AirPods® using this charger?

FUNCTIONALITY

1.  Does the speaker have batteries?
2.  How many devices can I charge with it?
3.  Is this an intelligent charger?
4.  Can it be used outdoors?
5.  What happens if my phone is too far while listening to music?
6.  What charging orientations does it support?
7.  How do I pair a Bluetooth device to the Belkin AUF001 V2?
8.  How do I connect a previously paired device to this speaker?
9.  How do I disconnect a device that is connected to the Belkin AUF001 V2 via Bluetooth?
\n

 

\n
\n


PRODUCT INFORMATION

1.  What is the Belkin SOUNDFORM™ Charge Bluetooth Speaker + Wireless Charger, AUF001 V2?

The Belkin SOUNDFORM™ Charge Bluetooth Speaker + Wireless Charger, AUF001 V2 is a 10W Qi™-compatible wireless charger that allows you to listen to music and stream videos with the speaker’s bold, vibrant, and high-quality audio.  With one-push, you can control the Bluetooth speaker to turn ON and OFF, pair, connect, and disconnect, while the wireless charger always remains on.  It also allows you to dock and charge your phones in portrait or landscape mode.  

2.  What is its warranty?

The Belkin AUF001 V2 has a 2-year limited warranty.

3.  Does it have a Connected Equipment Warranty (CEW)?

The Belkin AUF001 V2 has a CEW of $2,500.

4.  What color is the Belkin AUF001 V2 available in?

The Belkin AUF001 V2 is available in the following colors:
 

\n\n


5.  What are included in the package?
 

\n\n


HARDWARE INFORMATION

1.  What is its charging output?

The Belkin AUF001 V2 has the following charging outputs:
 

\n\n


2.  What are the recommended storage and operating temperatures?

The Belkin AUF001 V2 has the following storage and operating temperatures:
 

\n\n


3.  How do I clean the Belkin AUF001 V2?

To clean the charger, use a standard electrical cleaning spray or a damp cloth.

4.  Does it have a built-in cooling fan?

No.  The charging pad has a heat-efficient, fan-free design that helps keep it cool.

5.  Does it have surge protection capabilities?

No.

6.  What Qi™ standard does it use?

The Belkin AUF001 V2 has a Wireless Power Consortium (WPC) version 1.2.4 Qi specification.

7.  What Bluetooth® version does the Belkin AUF001 V2 support?

The Belkin AUF001 V2 supports Bluetooth 5.0 or lower.
 
8.  What Bluetooth profiles does the Belkin AUF001 V2 support?

The Belkin AUF001 V2 supports the following Bluetooth profiles:
 

\n\n


9.  What are the power specifications of the AC adapter?

The AC adapter has the following specifications:
 

\n\n


10.  What is the frequency response of the speaker?

The Belkin AUF001 V2 has a frequency response range of 80–20,000 Hz.

11.  What are the specifications of the speaker?

The Belkin AUF001 V2 has the following speaker specifications:
 

\n\n


COMPATIBILITY

1.  What devices are compatible with the Belkin AUF001 V2?

The Belkin AUF001 V2 is designed to charge Qi-compatible wireless devices.  It has been tested to work with the following:
 

\n\n


NOTE:  The Belkin AUF001 V2 uses Bluetooth 5.0 but is backward compatible with older versions.

2.  Can I charge my phone with its case on?

The Belkin AUF001 V2 works with phone cases that are up to 3 mm thick.

3.  Can this charger be used with a case that contains a magnet in it?

No.

4.  Can it be used in a car?

No.

5.  Can I use my phone while it is on this charger?

Yes.

6.  Can you charge an Apple Watch® on this charger?

No.

7.  What is the Bluetooth connection range of the Belkin AUF001 V2?

The Belkin AUF001 V2 supports a Bluetooth connection range of up to 30 ft.  The maximum range during usage depends upon the environment it is used in.

8.  How many Bluetooth connections can the Belkin AUF001 V2 support simultaneously?

The Belkin AUF001 V2 only supports a single connection at a time.

9.  Can I charge my AirPods® using this charger?

No.

FUNCTIONALITY

1.  Does the speaker have batteries?

No.  The Belkin AUF001 V2 has no batteries and must be plugged into the power outlet for you to be able to use the speaker functionality.

2.  How many devices can I charge with it?

You can only charge one device at a time.

3.  Is this an intelligent charger?

Yes.  The Belkin AUF001 V2 is an intelligent charger.  It will stop charging once the battery reaches 100%.

4.  Can it be used outdoors?

No.  The Belkin AUF001 V2 is designed to be used indoors only.

5.  What happens if my phone is too far while listening to music?

If your phone is too far, it will lose its connection.  If your Bluetooth device loses connection with the Belkin AUF001 V2, it will stop playing and you will need to reconnect it.

6.  What charging orientations does it support?

You can charge your mobile device in landscape or portrait mode.

7.  How do I pair a Bluetooth device to the Belkin AUF001 V2?

To pair a device to this charger, follow the steps below to learn.
 

\n
Step 1:
Hold the Bluetooth button on the Belkin AUF001 V2 for at least 3 seconds.
 
NOTE:  The status light will begin flashing white and a tone will play from the speaker to indicate it is in pairing mode.
 
Step 2:
On your device, go to the Bluetooth Settings and locate the Belkin AUF001 V2.
 
Step 3:
Select the Belkin AUF001 V2 and follow any on-screen prompts.
\n

 

\n
NOTE:  When your device is successfully paired, a confirmation tone will play from the speaker.
\n


8.  How do I connect a previously paired device to this speaker?

To connect a previously paired device to this charger, follow the steps below:
 

\n
Step 1:
On your device, make sure that Bluetooth is turned ON.

Step 2:
On the Belkin AUF001 V2, press the Bluetooth button once.

Step 3:
Your device should connect back to the Belkin AUF001 V2 automatically.

NOTE:  The status light will flash white three times to notify you that a connection has been made.  A confirmation tone will also be played to confirm that a device has been connected.
\n


9.  How do I disconnect a device that is connected to the Belkin AUF001 V2 via Bluetooth?

There are two ways you can disconnect a device from Bluetooth:
 
1.  By turning OFF the Bluetooth function of the connected device
2.  By turning OFF the Bluetooth function of the Belkin AUF001 V2 through the following steps:
 

\n
Step 1:
Press the Bluetooth once.

Step 2:
Wait for the status light to flash blue once and a disconnection tone to play on the speaker.

NOTE:  Your device will automatically disconnect from the speaker’s Bluetooth if you're out of the Bluetooth range.
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 \n
\"sf318957-001_en_v1.png\"
 
\n\n
This article will help you place the additional piece on the Belkin AUF001 V2.
 
\n\n
Step 1:
Remove the cover on the strip.
 
\n\n
\"sf318957-002_en_v1.png\"
 
\n\n
Step 2:
Ensure that the edges of the strip are properly aligned.
 
\n\n
\"sf318957-003_en_v1.png\"
 
\n\n
Step 3:
Firmly place the strip on the allotted slot.
 
\n\n
\"sf318957-004_en_v1.png\"
", "version": "=E1549920944" }, { "articleNum": "318956", "categories": "|Installation|", "keywords": "322935, 318956, How to charge using the Belkin AUF001 V2, AUF001 V2, how to charge, speaker, wireless charger, charging, portrait, landscape, orientation, orientations, Belkin SOUNDFORM™ Charge Bluetooth Speaker + Wireless Charger, AUF001 V2", "lang": "en_US", "products": "|AUF001ttWHV2-WM|AUF001krBKV2|AUF001dqWHV2|AUF001myWHV2|AUF001vfBKV2|AUF001vfWHV2|AUF001zbBKV2|AUF001yzWHV2|AUF001dqBKV2|AUF001krWHV2|AUF001myBKV2|AUF001auBKV2|AUF001auWHV2|AUF001yzBKV2|AUF001zbWHV2|AUF001ttBKV2|AUF001ttWHV2|AUF001-BLK|AUF001ttBK|AUF001vfBK|AUF001ttWH|AUF001myBK|AUF001vfWH|AUF001myWH|AUF001dqBK|AUF001auWH|AUF001ttBKWM|AUF001auBK|AUF001TTBK-TL|AUF001ttWH-WM|AUF001krBK|AUF001yzBK|AUF001dqWH|AUF001yzWH|AUF001krWH|AUF001zbWH|AUF001zbBK|", "rank": 5, "title": "How to charge your phone using the Belkin AUF001 V2", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "This article will show you how to charge your phone using the Belkin SOUNDFORM™ Charge Bluetooth Speaker + Wireless Charger, AUF001 V2.\n

Step 1:
\n\n
Connect the Belkin AUF001 V2 to the power outlet.  Make sure that the connectors are properly plugged in.
\n  \n\n
\"sf318956-001_en_v1.png\"
\n\n
 
\n\n

Step 2:
\n\n
Place your phone (portrait or landscape orientation) on the charging pad while ensuring center alignment.
 
\n\n
\"sf318956-002_en_v1.png\"
 
\n\n
NOTE:  The Belkin AUF001 V2 will not charge if the phone is not properly aligned on the center of the charging pad.
 
\n\n
\"sf318956-003_en_v1.png\"
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Common Questions

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\n Need more help?\n \n Visit the full support page\n \n

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