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Features

What do the status lights on my Belkin Auto-Tracking Stand Pro with DockKit, MMA008, mean?
Belkin Auto-Tracking Stand Pro with DockKit, MMA008 Frequently Asked Questions
Belkin Auto-Tracking Stand Pro with DockKit, MMA008 Tested Compatible Video Apps

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Setup

How to set up the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 with your iPhone
How to safely operate your Belkin Auto-Tracking Stand Pro with DockKit, MMA008

Using the Belkin Stand Pro

How to charge your MagSafe compatible iPhone with the Belkin Auto-Tracking Stand Pro with DockKit, MMA008
How to charge the internal battery of the Belkin Auto-Tracking Stand Pro with DockKit, MMA008
How to turn On and Off your Belkin Auto-Tracking Stand Pro with DockKit, MMA008
How to perform a factory reset on the Belkin Auto-Tracking Stand Pro with DockKit, MMA008

Troubleshooting

The Belkin Auto-Tracking Stand Pro with DockKit, MMA008, is not tracking while using the iOS Built-In camera app
Troubleshooting Common Issues with the Belkin Auto-Tracking Stand Pro with DockKit, MMA008
Why is the front LED flashing amber on the Belkin Auto-Tracking Stand Pro with DockKit, MMA008

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", "version": "=C1114321069" }, { "articleNum": "336268", "categories": "|About_your_product|", "keywords": "336268, MMA008, Auto Tracking, MagSafe, iPhone, DockKit, TriPod, Motorized, Face Tracking, about, information, more, dock, stand, stable, stationary surface", "lang": "en_US", "products": "|MMA008au05BKAPL|MMA008kr05BKAPL|MMA008dq05BK|MMA008zb05BK|MMA008kr05BK|MMA008yz05BKAPL|MMA008zb05BKAPL|MMA008yz05BK|MMA008vf05BK|MMA008vf05BKAPL|MMA008dq05BKAPL|MMA008au05BK|MMA008my05BK|MMA008my05BKAPL|MMA008kr05WH|MMA008yz05WHAPL|MMA008zb05WH|MMA008my05WH|MMA008au05WH|MMA008my05WHAPL|MMA008zb05WHAPL|MMA008kr05WHAPL|MMA008dq05WHAPL|MMA008dq05WH|MMA008au05WHAPL|MMA008yz05WH|MMA008vf05WHAPL|MMA008vf05WH|MMA008qc05BK|MMA008th05BKAPL|MMA008DQ05BK-TL|MMA008-05BKDTG|MMA008-05BKDBB|", "rank": 2, "title": "Belkin Auto-Tracking Stand Pro with DockKit, MMA008 Frequently Asked Questions", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "
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Last updated: May 30, 2024
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PRODUCT INFORMATION

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HARDWARE INFORMATION

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COMPATIBILITY

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FUNCTIONALITY

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PRODUCT INFORMATION
What is the Belkin Auto-Tracking Stand Pro with DockKit, MMA008?The Belkin Auto-Tracking Stand Pro with DockKit, MMA008 is an Apple® DockKit-compatible motorized phone dock that allows you to charge your phone while utilizing Apple DockKit functionality to track people and objects using your favorite DockKit-compatible video apps.
What is Apple DockKit?Apple DockKit is a set of technologies built into Apple MagSafe® compatible phones starting with iOS 17. DockKit allows your MagSafe-compatible iPhone® and DockKit-compatible iOS apps to connect with and control DockKit motorized stands, tracking objects that appear in a video frame.
What is the hardware warranty of the Belkin Auto-Tracking Stand Pro with DockKit, MMA008?It features a 2-year Limited Warranty hardware warranty.
Does the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 have a Connected Equipment Warranty (CEW)?\n

Yes. It comes with a $2,500 Connected Equipment Warranty (CEW).

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Does the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 Support MagSafe Charging?Yes, at up to 15W when plugged in using a 30W USB-C® PD power supply.
Is the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 MagSafe-certified?Yes.
Is the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 MFi-certified?Yes.
Is the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 made with PCR?Yes. It is made with a minimum of 72% PCR materials and sold in plastic-free packaging in line with Belkin’s commitment to finding more responsible ways to build products.
What colors are the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 available in?Black – MMA008dq05BK
What is included in the package with the Belkin Auto-Tracking Stand Pro with DockKit, MMA008?\n
  • Belkin Auto-Tracking Stand Pro with DockKit, MMA008 
  • 1.5 m USB-C to USB-C cable
  • Quick start guide
  • Regulatory information
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HARDWARE INFORMATION
Is the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 battery operated?\n

It has an internal battery that is used for tracking functionality only. A 30W USB-C PD power supply is required for the charging functionality of both the Belkin Stand Pro and a MagSafe-compatible phone.

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Is the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 portable?Yes. It features a built-in internal battery that will provide up to 5 hours of tracking capabilities without a power connection. The Belkin Stand Pro is not designed to be used while in motion and should be set on a stable surface or a tripod before use.
What are the power specs of the Belkin Auto-Tracking Stand Pro with DockKit, MMA008?\n
  • Input: 30W
  • MagSafe Charging: Up to 15W
  • Internal Battery Life: Up to 5 hours
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Is there a power button on the Belkin Auto-Tracking Stand Pro with DockKit, MMA008?Yes. On the front of the Belkin Stand Pro base.
Are there any lights on the Belkin Auto-Tracking Stand Pro with DockKit, MMA008?\n
  • Dual Power indicator lights on the back of the Belkin Stand Pro base near the USB-C power port indicate the charging status of the internal battery.
  • Dual-color status lights on the front of the Belkin Stand Pro to indicate current Auto-Tracking status.
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Does the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 have a RESET button?Yes. On the bottom of the Belkin Stand Pro is the Reset button. This button is used to factory restore the Belkin Stand Pro by holding it in for at least 6 seconds until the status light on the front of the Belkin Stand Pro begins flashing amber.
What is the horizontal rotation ability of the Belkin Auto-Tracking Stand Pro with DockKit, MMA008?It is capable of full 360-degree rotation for seamless motion tracking. Each full rotation takes less than 4 seconds.
What is the vertical rotation ability of the Belkin Auto-Tracking Stand Pro with DockKit, MMA008?It has a total of 90 degrees of vertical tracking rotation. Starting from a straight 90-degree angle, the Belkin Stand Pro can tilt your phone back (up) 70 degrees, or forwards (down) 20 degrees.
Does the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 have a Built-in tracker?No. It utilizes the front and rear cameras on your MagSafe-compatible iPhone and DockKit-compatible apps for tracking.
Does the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 have a built-in microphone?No. 
Does the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 have a built-in speaker?No.
Does the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 have any USB ports for charging additional devices?No.
What do the indicator lights on the back of the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 mean?\n
BehaviorColorStatus
OffOffThe Belkin MMA008 is not connected to a power source.
FlashingWhiteThe Belkin MMA008 is connected to a power source, and the internal battery is charging.
SolidWhiteThe Belkin MMA008 is connected to a power source, and the internal battery is fully charged.
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What does the indicator light on the front of the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 mean?\n
BehaviorColorStatus
OffOffThe Belkin MMA008 is turned off.
FlashingWhiteThe Belkin MMA008 is in Bluetooth® pairing mode, waiting to be paired with an iPhone.
SolidWhiteMotion tracking is turned off.
SolidGreenMotion tracking is turned on.
Flashing (three times)AmberThe Belkin MMA008 internal battery is low.
Flashing (six times)AmberA factory restore has been activated.
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COMPATIBILITY

What devices can I use with the Belkin Auto-Tracking Stand Pro with DockKit, MMA008?		The Belkin Stand Pro is designed for MagSafe-compatible iPhone devices running iOS 17 or later.

It has been tested with the following MagSafe-compatible iPhones:
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  • iPhone 12
  • iPhone 12 mini
  • iPhone 12 Pro
  • iPhone 12 Pro Max
  • iPhone 13
  • iPhone 13 mini
  • iPhone 13 Pro
  • iPhone 13 Pro Max
  • iPhone 14
  • iPhone 14 Plus
  • iPhone 14 Pro
  • iPhone 14 Pro Max
  • iPhone 15
  • iPhone 15 Plus
  • iPhone 15 Pro
  • iPhone 15 Pro Max
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Does the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 require an app?It does not require a dedicated app. All tracking functionality is built into iOS 17 or higher utilizing DockKit.
What video applications are compatible with the Belkin Auto-Tracking Stand Pro with DockKit, MMA008?The Tracking Stand Pro MMA008 is designed to be used with DockKit-compatible video applications such as the iPhone's built-in camera app and FaceTime®. Please check with Apple regarding third-party app compatibility with DockKit devices.

Tested compatible video applications.
Can I use the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 with a case on my iPhone?It is designed and tested to work with official MagSafe cases.
Can I use the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 with a non-MagSafe phone?No.
Can the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 connect to a tripod?Yes. On the bottom of the Belkin Stand Pro base is a standard ¼ inch, 20-thread tripod screw insert.

FUNCTIONALITY
What are the charging capabilities of the Belkin Auto-Tracking Stand Pro with DockKit, MMA008?It is designed to charge MagSafe-compatible iPhone devices at up to 15W. To charge an iPhone, the Belkin Stand Pro must be connected to a 30W USB-C PD charger. The Belkin Stand Pro built-in battery is strictly for operating the motorized tracking functionality and will not charge an iPhone.
Are the batteries in the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 replaceable?No.
How many people can the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 track?Tracking functionality is dependent upon the video app in use. Please refer to your App developer's website for more information on tracking capabilities.
What orientations can I use my phone in with the Belkin Auto-Tracking Stand Pro with DockKit, MMA008?An iPhone can be placed in both a Horizontal (Landscape) or Vertical (Portrait) orientation on the Belkin Stand Pro. When using your iPhone in a Landscape orientation, please be aware of any objects near the Belkin Stand Pro so that they do not disturb the rotation of your iPhone.
Can I turn off the tracking features of the Belkin Auto-Tracking Stand Pro with DockKit, MMA008?Yes. The power button on the front of the Belkin Stand Pro can be pressed to pause tracking or held for 3 seconds to completely turn off tracking and the stand. The indicator light on the front of the Belkin Stand Pro will show the current tracking status. 

Green = Tracking on
White = Tracking off
Off = Belkin Stand Pro is turned off
Can the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 track objects instead of people?Tracking functionality is dependent upon the video app in use. Please refer to your App developer's website for more information on tracking capabilities.
Can the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 track people wearing masks?Tracking functionality is dependent upon the video app in use. Please refer to your App developer's website for more information on tracking capabilities.
What happens if I remove my phone from the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 during use?Before removing your phone, the tracking functionality should be paused on the Belkin Stand Pro. Press the power button on the Belkin Stand Pro once to pause tracking. The status light will change from Green to White to show tracking is paused.
How does the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 connect to my phone?It uses Bluetooth to connect to your phone.
Can I use a tablet with the Belkin Auto-Tracking Stand Pro with DockKit, MMA008?No. It is only compatible with MagSafe iPhones.
Can I use a non-MagSafe iPhone with the Belkin Auto-Tracking Stand Pro with DockKit, MMA008?No. It is only compatible with MagSafe iPhones.
Can I use the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 in my car?No. It is designed to be used on a flat, stable, stationary surface such as a table or tripod. Using the Belkin MMA008 while in motion can cause damage to the Belkin Stand Pro as well as risk damaging your iPhone should it fall off from the MagSafe pad.
Does the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 require a WiFi connection?No. It does not have any networking capabilities and connects with your phone using Bluetooth. Your phone will need an active internet connection to complete pairing with the Belkin Stand Pro.
Does the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 require a wired network connection?No. It does not have any network capabilities and connects with your phone using Bluetooth.
Does the Belkin Auto-Tracking Stand Pro with DockKit, MMA008 require a cellular data connection?No. It does not have any cellular capabilities and connects with your phone using Bluetooth. Your phone will need an active internet connection to complete pairing with the Belkin Stand Pro.
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The Belkin Auto-Tracking Stand Pro with DockKit, MMA008, features multiple status L.E.D.s to indicate the current status of your Belkin Stand Pro along with the currently enabled functionality. Below, you will find the behavior of each light and the status that it means. 

TIP: The Belkin Stand Pro does not have a dedicated indicator light showing whether a MagSafe®-compatible phone is charging. The charging status can be found on the phone itself. The Belkin Stand Pro will only charge a phone when a 30W USB-C® PD power supply is connected to the USB-C port. All status lights on the Belkin Stand Pro are for the stand's status only and do not indicate phone charging status.

Front Status Light (Near Belkin logo)\n
\"sf336289-001_en_v1.png\"
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BehaviorColorStatus
OffOffThe Belkin Stand Pro is turned off.
Slow FlashingWhiteThe Belkin Stand Pro is waiting, has not been paired with a phone, and is in Bluetooth® pairing mode.
FlashingWhiteThe Belkin Stand Pro is paired with, but not connected to a phone. Place a phone on the MagSafe charging pad to connect it and begin using the Belkin Stand Pro.
SolidWhiteMotion tracking is disabled.
SolidGreen Motion tracking is enabled.
FlashingGreenMotion tracking is active.
Flashing (three times)AmberThe Belkin Stand Pro internal battery is low.
Flashing (six times)AmberA factory restore has been activated.
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Rear Status Light (On MagSafe pad support bar)\n\n

\"sf336289-002_en_v1.png\"
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BehaviorColorStatus
OffOffThe Belkin Stand Pro is turned off.
Slow FlashingWhiteThe Belkin Stand Pro is waiting, has not been paired with a phone, and is in Bluetooth pairing mode.
Flashing WhiteThe Belkin Stand Pro is paired with, but not connected to a phone. Place a phone on the MagSafe charging pad to connect it and begin using the Belkin Stand Pro.
SolidWhiteMotion tracking is disabled.
SolidGreen Motion tracking is enabled.
FlashingGreenMotion tracking is active.
Flashing (three times)AmberThe Belkin Stand Pro internal battery is low.
Flashing (six times)AmberA factory restore has been activated.
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Rear Status Light (Near USB-C port)
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\"sf336289-003_en_v1.png\"
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BehaviorColorStatus
OffOffThe Belkin Stand Pro is not connected to a power source.
FlashingWhiteThe Belkin Stand Pro is connected to a power source, and the internal battery is charging. The MagSafe charging functionality is enabled.
Solid WhiteThe Belkin Stand Pro is connected to a power source, and the internal battery is fully charged. The MagSafe charging functionality is enabled.
FlashingAmberThe Belkin Stand Pro is connected to a USB-C PD power source lower than 30W, and the internal battery is charging. The MagSafe charging functionality is not enabled due to the low power supply wattage.
SolidAmberThe Belkin Stand Pro is connected to a USB-C PD power source lower than 30W, and the internal battery is fully charged. The MagSafe charging functionality is not enabled due to the low power supply wattage.
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The Belkin Auto-Tracking Stand Pro with DockKit, MMA008 lets you attach your MagSafe®-compatible iPhone® to charge and use your favorite DockKit-compatible video and messaging apps to track your movement. If you need help with using the tracking functionality of the Belkin Stand Pro with your video app, here are a few troubleshooting steps you can try. 

Do you have a MagSafe-compatible iPhone?

DockKit compatibility was first introduced in iOS 17 and is designed for MagSafe-compatible iPhones. If your phone is not MagSafe-compatible, not running iOS 17 or higher, or is not an iPhone, then it will not work with the Belkin Stand Pro. This is regardless of the video app you are using, or any case that adds magnetic holding to your phone.

Have you tried using the iOS built-in apps?

Apple® develops these apps, and Belkin has tested them to work with the Belkin Stand Pro. The easiest to use would be the iOS camera app. Start the app and set it to video mode. The camera app will not perform facial tracking in camera mode, so choose the primary video mode. The camera app should recognize and begin tracking you as long as the Belkin MMA008 status LED is lit green and your face is in the frame.  

If the Belkin Stand Pro can track you in video mode using the built-in camera app, then your Belkin MMA008 is functioning, and you will need to check with the developer of your video app for more assistance.

Is your video app DockKit-compatible?

The Belkin MMA008 utilizes the Apple DockKit functionality built into iOS to control motion tracking. If your app is not DockKit-compatible, then it will not be able to control the Belkin Stand Pro. If you need more clarification, check with Apple and your app manufacturer regarding DockKit compatibility.

Belkin has tested the following apps for DockKit compatibility with the Belkin Stand Pro:
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Troubleshooting your Belkin Stand Pro to confirm it is working

Check that the Belkin Stand Pro has power.

Ensure your Belkin Stand Pro has power, either from a 30W USB-C® PD power supply or the built-in battery. The MagSafe pad will hold your MagSafe-compatible iPhone whether it is charging it or not, regardless of whether the Belkin Stand Pro has power.

Underneath the Belkin logo on the front of the Belkin Stand Pro is a status LED. This LED will be lit if the Belkin Stand Pro has power and is turned ON. Hold the power button on the Belkin Stand Pro base for 2 seconds if the LED is OFF. The LED will illuminate when it is powered ON.

If using the Belkin Stand Pro without a power supply connected, it will run OFF its internal battery. If the battery level is too low to power the Belkin Stand Pro, the status LED will flash orange three times when trying to turn it ON and immediately power it OFF. A 30W USB-C PD power supply will need to be connected to the Belkin Stand Pro to begin charging the internal battery and begin using your stand.
 
Remove and reconnect your iPhone.

If the Belkin Stand Pro does have power and the status LED is lit, remove your phone from the MagSafe pad and wait 10 seconds. The status LED will turn white to signify it is not in tracking mode and awaiting a phone connection. After 10 seconds, place the iPhone back onto the pad and wait another 10 seconds. During that time, the LED should turn green shortly after placing the iPhone on the pad, and shortly after that, the Belkin Stand Pro will self-calibrate by tilting the iPhone forward and back once.           
  
If your phone has never been paired with the Belkin Stand Pro, hold the phone to the top of the base on your Belkin Stand Pro to activate the NFC pairing.

Toggle Bluetooth® on your iPhone.

Toggling Bluetooth OFF and then back ON will restart the Bluetooth radio on your phone and allow you to re-establish a connection with the Belkin Stand Pro. After Bluetooth has been enabled, place your phone's MagSafe pad to connect back to the stand.

Reboot the Belkin Stand Pro.

Power cycling the Belkin Stand Pro can help clear any operating errors and start it back fresh, including a new connection to your iPhone. Press and hold the Power Button on the front of the Belkin Stand Pro for 2 seconds. The status LED should be OFF. Wait 10 seconds, then press and hold the power button for another 2 seconds. The status LED will illuminate to show it has powered back ON and is booting.  

Factory Restore the Belkin Stand Pro.

If the other steps above did not help, try a factory restore. On the bottom of the Belkin Stand Pro base is a restore button. Press and hold this button for 6 seconds. The status LED on the Belkin Stand Pro will flash orange six times to indicate the restore has started. The status LED will begin to slowly blink white once the restore has finished and you can pair a phone with the stand.

NOTE: A factory restore will remove all paired phones from the Belkin Stand Pro. Any previously paired phone will need to be set up again using NFC pairing.", "version": "=C1114321069" } ] }, "template": "pdpSupportArticles", "success": true, "renderedTemplate": "
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Common Questions

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