Product Support

Tutorials & Troubleshooting

• How to Unshare Your NetCam Feed
• How to Fix If NetCam Only Shows Still Images
• How Do I Turn On the NetCam's Mic?
• Belkin NetCam - User Guide
• How to Share Your NetCam Feed
• How to Set Up Motion Detection Alerts for NetCam
• NetCam Shows "NetCam Detected," But Not Connected
• How to Move or Reposition Your NetCam

• How Do I Update the NetCam's Camera Configuration?
• Why Can't I See My NetCam in the Mobile App?
• Why Can't I See My Video Feed After Power Cycling My NetCam?
• Why Can't I Access My NetCam When I'm on a Different Network?
• Why Am I Getting a "Data Unavailable" Message When Using My NetCam on My iOS Device?
• How Do I Take a Snapshot from NetCam's Live Feed?
• Belkin NetCam Setup - Android
• Belkin NetCam Setup - iPhone, iPad, or iPod

• How Do I Restore the NetCam to the Original Settings?
• Troubleshooting Tips for the Belkin NetCam
• How to Mount the NetCam on the Wall
• How Do I Retrieve My Password for NetCam?
• How to Use the NetCam Screen

Common Questions

• How Do I Access the NetCam Web Browser?
• How Many Cameras Can I Add to My NetCam Account?
• How Do I Record Video from the NetCam's Live Feed?
• Frequently Asked Questions (FAQs) About the Belkin NetCam
• What Do the NetCam Icons Mean?
• Why Am I Not Receiving Motion Detection Alerts from My NetCam?
• How Do I Connect My NetCam to a New Network?
• How are the Lights Around the NetCam Lens Used?

• Does NetCam Accept Special Characters?
• Can I Change My NetCam Username?

Downloads

• How Do I Update NetCam's Firmware?

Documents

• Getting to Know Your NetCam
• NetCam - User Manual
• What are the System Requirements for NetCam?