Product Support

Common Questions

• How long does it take to fully charge a battery? (BU3DC0001-12V)
• For how long will the RG Battery Backup provide backup power?
• What do the different colored lights mean on the RG Battery Backup?
• Why is my unit beeping? (BU3DC001-12V)
• Can the RG Battery Backup be plugged into another VoIP device?
• Can I use the RG Battery Backup to supply power for other devices?
• How do I dispose of the battery?
• How do I replace the battery? (RG Battery Backup)

• What is the operating temperature range of the RG Battery Backup?
• What are the optimal operating conditions of the RG Battery Backup?
• What is the warranty of my RG Battery Backup?
• My RG Battery Backup has been in storage and now it will not turn on.
• How can I test my battery on the RG Battery Backup?
• How to recycle your battery
• Why won't my new RG Battery Backup power up?
• How long does the RG Battery Backup take to fully charge a battery?

• What is the average service life of my battery?
• BU3DC00X-12V - Can I use a phone that requires an independent power source, such as a cordless phone?
• What is the switch on the front used for?
• Can I connect the RG Battery Backup to an extension cord?
• How do I turn the RG Battery Backup on?
• Is there any battery conditioning required for the RG Battery Backup?
• Can I use the RG Battery Backup if it has been in storage for an extended period of time?

Documents

• How Do I Find Model Numbers for Belkin Products?
• BU3DC001-12V Belkin Batería de Respaldo para Puerta de Enlace Residencial (RG) - REV B - Manual de Usario en español
• BU3DC001-12V Belkin Residential Gateway (RG) Battery Backup - REV B - Wall Mount Template
• BU3DC001-12V Belkin Residential Gateway (RG) Battery Backup - REV B - English Language User Manual