Product Support

Tutorials & Troubleshooting

• @TV Quick Setup Guide
• Troubleshooting Issues with the @TV Plus Virtual Remote
• @TV Program Recording Limitations with Your Phone
• I Can't Connect to My @TV Remotely
• Why Can't I Access @TV on My HTC Phone that Uses Sense?
• Is it Possible to Have Multiple Users on My @TV Connection?
• Download the @TV Software
• How Do I Port Forward My Router for Use With @TV Plus?

• How Do I Change the Volume on My @TV Plus?
• Do I Need to Use Static IP With @TV Plus?
• How Do I Improve the @TV Plus Screen Quality on a PC?
• Do I Need to Configure My Router to Use @TV Plus?
• Can the Output from an HD Antenna Be Used for @TV Plus?
• Does @TV Plus Work on an iPad and iPod Touch?
• Requirements for Running @TV Plus on Your Device
• I Have Multiple Options for Service Provider During @TV Setup, Which Do I Choose?

• I'm Getting a 'Not Responding' Message When I Try to Launch the @TV Player
• How Do I Avoid Frequent Dropped @TV Plus Connections?
• Can I Use @TV Plus With Satellite Internet Service?
• I'm Connected to the @TV Plus Player But Don't See a Picture
• Why Can't I Access Content from a 3rd Party DVR?
• Can @TV Plus Be Viewed in High Definition (1080/720p etc.)?
• Why Are Some Buttons Grayed Out on My @TV Remote?
• Is My Password for @TV Case Sensitive?

• Requirements for @TV Plus to Run on iPhone and iPad
• I Can’t Seem to Get the @TV IR Blaster to Work with My Satellite or Cable Box
• Why Are Some Channels Not Working When Using an HDMI Connection?
• @TV Advance Setup Mode is Unable to Name Ad-Hoc Network Name

Documents

• Current Firmware Update
• DOWNLOAD the @TV Mac Setup Software
• @TV Plus - User Manual
• DOWNLOAD the @TV PC Setup Software
• DOWNLOADS for Mobile @TV Apps