Product Support

Tutorials & Troubleshooting

• Setting up WeMo
• Heartbleed OpenSSL vulnerability
• Set up requirements for the WeMo Insight
• Getting to know the WeMo Insight
• Enabling Remote Access for WeMo
• The difference between WeMo Switch and WeMo Insight
• Connecting WeMo to a wireless range extender and access point
• Troubleshooting tips for WeMo

• Unable to see my device using the Remote Access feature in the WeMo App
• WeMo displays Not Detected message when using remote access
• Adjusting the background noise using the WeMo Baby app
• What should I do if I lost Remote Access to my WeMo
• Ensuring that your mobile device can control the WeMo devices in your network
• Connecting the WeMo App to IFTTT and creating IFTTT Recipes
• Troubleshooting your WeMo connection to the Wi-Fi network
• Adding WeMo devices to the MAC Address Filter list of your router

• Getting to know the WeMo devices - User Guide
• Issues using WeMo with a dual-band router
• How to resolve WeMo firmware update error
• How to make your WeMo device visible on the WeMo App
• WeMo keeps turning ON after midnight
• Navigating the WeMo App
• Customizing the advanced device settings of WeMo
• Forcing the WeMo App to close

• Resetting or restoring the WeMo device to its factory default settings
• What are the rules I can create for my WeMo?
• Common issues with WeMo devices
• How to delete a rule in the WeMo App using Apple devices
• Setting up your WeMo Insight
• Why does my new WEMO keep prompting me to update its firmware?
• Android™ smart device keeps disconnecting while setting up Wemo
• WeMo Insight Switch indicator lights

• Updating the firmware of the WeMo device
• Getting to know WeMo App version 1.9 and 1.9.1
• Can my WeMo App control WeMo devices in different homes (on multiple networks)?
• What do the indicator lights on my WeMo devices mean?
• WeMo Insight power monitoring and sensor input
• Wi-Fi keeps disconnecting when trying to setup the NetCam or WeMo using an Android™ device
• Reconnecting the WeMo after replacing the router or changing the router settings
• Setting the usage summary on your WeMo Insight

Common Questions

• WeMo Insight Frequently Asked Questions
• Belkin International, Inc., Limited 1-Year Product Warranty for WeMo
• Reconfiguring the WeMo device after using iCloud®

Documents

• WeMo and Security