Product Support

Tutorials & Troubleshooting

• Set up requirements for the WeMo Insight
• Getting to know the WeMo Insight
• The difference between WeMo Switch and WeMo Insight
• Remote Access not enabled during the WeMo setup
• Setting up WeMo on an Android™ device
• Compatible devices with WeMo Insight
• List of WeMo error messages and solutions to fix them
• WeMo displays “Not Detected” message when using remote access

• Connecting WeMo to a wireless range extender and access point
• Troubleshooting tips for WeMo
• Unable to see my device in the WeMo App remotely
• Adding WeMo devices to your MAC Address Filter
• Adjusting the background noise using the WeMo Baby app
• Controlling WeMo with multiple iOS® devices
• Unable to connect your WeMo to the Wi-Fi network
• What should I do if I lost Remote Access to my WeMo?

• How do I connect to IFTTT through the WeMo App?
• Creating IFTTT Tasks Involving WeMo
• Getting to know the WeMo Devices (User Guide)
• Issues using WeMo with a dual-band router
• How to make your WeMo device visible on the WeMo App
• Resolving issue on WeMo keeps turning ON after midnight
• Navigating the WeMo App
• Customizing the advanced device setup of WeMo

• Forcing the WeMo App to close
• Resetting or restoring the WeMo to its original settings
• Common issues with WeMo devices
• Setting up your WeMo Insight to work with IFTTT
• Setting up your WeMo Insight
• Updating the firmware of my WeMo device
• What do the light indicators mean on my WeMo Insight Switch
• WeMo Insight power monitoring and sensor input

• Can My WeMo App Control WeMos in Different Homes (on Multiple Networks)?
• How do I set up a new WeMo network using Apple iOS®?
• Reconnecting the WeMo after replacing the router or changing the router settings
• Setting the usage summary on your WeMo Insight
• Wi-Fi keeps disconnecting when trying to setup the NetCam or WeMo using an Android™ device

Common Questions

• WeMo Insight Frequently Asked Questions
• Reconfiguring the WeMo device after using iCloud®