Tunebase Exchange

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Customer safety is always Belkin’s top priority, and therefore we have voluntarily decided to exchange every affected Tunebase for a new, redesigned Surge protector, free of charge.

The steps below outline the process for you to receive your new replacement Surge Protector.

Step 1

You received an email with instructions and a prepaid UPS label to return your Tunebase to Belkin.

Typical processing time: 1 business day

Step 2

You drop your Tunebase off to a UPS facility for shipping back to Belkin.

Typical Processing Time: 3 – 5 business days

Step 3

Once your product is received a replacement product will be shipped to you.

Typical Processing Time: 7 – 10 business days




For any questions about your order, please contact us by email.