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Customer safety is always Belkin’s top priority, and therefore we have voluntarily decided to exchange every affected Tunebase for a new, redesigned Surge protector, free of charge.
The steps below outline the process for you to receive your new replacement Surge Protector.
You received an email with instructions and a prepaid UPS label to return your Tunebase to Belkin.
Typical processing time: 1 business day
You drop your Tunebase off to a UPS facility for shipping back to Belkin.
Typical Processing Time: 3 – 5 business days
Once your product is received a replacement product will be shipped to you.
Typical Processing Time: 7 – 10 business days
For any questions about your order, please contact us by email.