Tunebase Exchange

Voluntary Recall of Belkin TuneBase Direct with Hands-Free, TuneBaseFM with Hands-Free, and TuneBaseFM with ClearScan

Belkin has identified that a component of the TuneBase, the washer, can cause an electrical short circuit when plugged into a vehicle's cigarette lighter adapter. The washer is a circular, black, plastic unit situated at the tip of the TuneBase's cigarette lighter adapter. After a rigorous investigation, Belkin has determined that under certain conditions of heat, humidity and prolonged periods of power-on (e.g. when the TuneBase is left plugged in overnight), some units with the washer have shown potential to pose a risk of fire.

While we believe this issue may be isolated to a limited number of units produced with this washer, Belkin places the safety of our consumers ahead of all other considerations and is recalling all TuneBase products purchased by consumers between April 1, 2009 and October 30, 2009.

Please read further for instructions about returning your TuneBase. We apologize for this inconvenience.

How do I identify which products are affected?

The following Belkin products are covered by the recall:
TuneBase FM with Hands-Free
TuneBase Direct with Hands-Free
TuneBase™ FM with ClearScan

Depending on the region purchased, these products are known by the following model numbers:
F8Z441, F8Z441ea, F8Z442, F8Z442ea, F8Z176, F8Z176eaBLK, F8Z341ea

The part number is located on the back of the product as shown here.

TuneBase FM - F8Z441
TuneBase Direct - F8Z442
TuneBase FM™ with ClearScan
- F8Z176

Please note the product packaging may have a slightly different model number. Refer to the actual product to find the correct model number.

Please do not refer to any model number on the packaging or product manual.



Updates and Fixed Issues!

Please Note: Products with B00 mark have had this issue fixed and are not subject to the recall.



What do I do next?

Stop using the product immediately. Please fill out the form below and we will immediately issue you documentation with an RMA number to assist with the return of your TuneBase product. Once you have completed the form a prepaid shipping label will be emailed to you. Simply place the product in a box, place the label on the out side of the package and take it to your local UPS facility, UPS drop box or UPS store.

Shipping Information

E-mail Address:
Confirm E-mail Address:
(Please make sure your spam filter is properly configured to allow mail from belkin.com.)
Name:
Company:
Number and Street:
(No P.O. Boxes, please)
Address 2:  
City:  
State or Province:
Zip or Postal Code:  
Country: Serbia and Montenegro
Phone:
Select a Product:
Exchange Quantity:
 
 

Tunebase Information

Select a product: Quantity:    
Belkin Email: recall-serbia@belkin.com