Frequently Asked Questions


I can see a USB device in the Control Center, but I can't connect to it. What should I do?

Does the Belkin Network USB Hub work with any speed USB device?

Why does the Windows Autoplay screen appear every time I connect to a device?

Why would I want to automatically start a specific piece of software when I connect to a device?

Do I have to shut down the Control Center completely before installing an update? Do I need to reboot my computer after installing?

Q: I can see a USB device in the Control Center, but I can't connect to it. What should I do?

A: Check your firewall settings. During installation, the Control Center configures the Windows firewall to enable connection, but third-party firewalls may require additional settings. For more information about how to configure several specific firewalls, see firewall settings.

Q: Does the Belkin Network USB Hub work with any speed USB device?

A: Yes. The Hub supports Hi-speed, Full speed, and Low speed devices. Information about the type of speed supported by a device is gathered by the Control Center from the device and displayed in the device properties General tab.

Q: Why does the Windows Autoplay screen appear every time I connect to a device?

A: By default, Windows autoplays many types of USB devices. You can turn off autoplay in Windows XP by clicking Start and Run. In the Run field type in "gpedit.msc" (without the quotes). On the Group Policy screen, select Computer Configuration > Administrative Templates. Click System. Double-click Turn off Autoplay. On the Setting tab, select Disabled and click OK.

Q: Why would I want to automatically start a specific piece of software when I connect to a device?

A: Many USB items use specific software to carry out their functions. For example, a Webcam will need software to capture video. The Belkin Network USB Hub Control Center enables you to specify that the software automatically start when a device is connected to the Hub. For more information, see device properties Connection tab.

Q: Do I have to shut down the Control Center completely before installing an update? Do I need to reboot my computer after installing?

A: No, you can install updates while the Control Center is running and devices are connected. You do not need to reboot your computer after installing an update.